Acocks Green

Overview of Safeguarding at Acocks Green Primary School What does safeguarding mean?

Acocks Green Primary School has a duty of care for children, young people or vulnerable adults to ensure that those under their care are protected from harm inside and outside of their institutions. Safeguarding is the term used to describe the measures put in place to ensure the protection of health, wellbeing and human rights of individuals under their care.

Our 3 DSLs (Designated Safeguarding Leads) are easily contactable if you have any concerns about children or adults.

Concerns can be anything ranging from an unsettling feeling that you may have, to concerns surrounding abuse.

All concerns will be taken seriously. Some concerns may need other professionals to become involved, such as Family Support, Social workers, Police or Health Services.

Once your concern has been passed on to us, it will be kept confidential apart from the necessary professionals required to handle it. If you are directly linked to the concern, you will be informed of any next steps. If you are not directly involves you or your family, we may not be able to tell you what actions have been taken.

In most cases, we will inform families if a concern has been raised. There are occasions when this will not happen. DSLs take advice from CASS (Children's Advice and Support Service - 0121 303 1888) and follow their guidance.


How to contact us

Designated Safeguarding Leads (DSLs for short) can always be contacted by calling our school office 0121 706 2165. You can message us on Class Dojo, send a message on school texting system ‘Mrs Ward, please call me back’ , email us directly or simply come to school for a chat.

Mrs Ward, Deputy DSL, 

Mrs Jones, Lead DSL,

Mrs Chambers, Deputy DSL, 


Is there anyone outside of school that I can contact?

CASS (Children's Advice and Support Service) - 0121 303 1888

Women’s Aid -

Adult Social Services 0121 303 1234

National Domestic Abuse Helpline – 0808 2000 247 – (free phone run by Refuge)

The Men’s Advice Line, for male domestic abuse survivors – 0808 801 0327 (run by Respect) The Mix, free information and support for under 25s in the UK – 0808 808 4994

National LGBT+ Domestic Abuse Helpline – 0800 999 5428 (run by Galop)

Live Free from Fear Helpline – 0808 8010 800 (run by Welsh Women’s Aid this helpline supports men and women and provides support in English and Welsh)

Samaritans (24/7 service) – 116 123 NSPCC Childline 0800 1111


You can always ask DSLs at school to signpost you to other services too – such as Food banks and Family Support.

Westley Road, Birmingham, West Midlands B27 7UQ

0121 706 2165